Privacy Policy

This website is operated by hunbay.com. Throughout the site, the terms “we”, “us,” and “our” refer to hunbay.com. This Privacy Policy outlines how Hunbay (the “Site” or “we”) collects, uses, and shares your personal information when you visit or make a purchase from the Site.

Contact Information

If you have any questions after reviewing this policy, would like additional details about our privacy practices, or wish to raise a concern, please feel free to contact us via email at [email protected] or by using the mailing information provided below:

• Email: [email protected]
• Phone: +1 855 4625635
• Mailing Address: 2311 N 45th St, Seattle, WA 98103, United States

Collecting Personal Information

When you visit our Site, we gather specific details about your device, your interactions with the Site, and information necessary to process your orders. Additionally, if you reach out to our customer support team, we may collect further information. Any data that can identify you as an individual is considered “Personal Information.” Below is a summary of the types of Personal Information we collect and the reasons why:

Device Information

• Purpose: To ensure the Site loads correctly for you and to analyze usage for improvements.
• Source: Automatically gathered using cookies, log files, web beacons, tags, or pixels when you visit the Site.
• Disclosure: Shared with our service provider, Shopify.
• Personal Information Collected: Web browser version, IP address, time zone, cookie information, pages viewed, search terms, and interactions with the Site.

Order Information

• Purpose: To process orders, handle payments, arrange shipping, and provide customer service. This information may also be used to send updates or targeted advertising.
• Source: Collected directly when you place an order.
• Disclosure: Shared with our service provider, Shopify.
• Personal Information Collected: Name, billing/shipping address, payment information (such as credit card details), email address, and phone number.

Customer Support Information

• Purpose: To assist with inquiries and provide customer support.
• Source: Directly collected from you.
• Personal Information Collected: Name, email, shipping address, and phone number.

Sharing Personal Information

We share your Personal Information with service providers to offer our services and fulfill obligations, such as:

• We use Shopify to run our online store. For more information on how Shopify manages your Personal Information, please refer to their privacy policy: Shopify Privacy Policy.
• We may also disclose your information if required by law, in response to legal requests, or to safeguard our rights.

Minors

Our Site is not intended for individuals under 21 years of age. We do not knowingly collect Personal Information from minors. If you believe your child has shared Personal Information with us, please contact us at [email protected], and we will promptly delete that data.

Behavioral Advertising

We use your Personal Information to provide you with relevant advertisements or marketing messages. This may include:

• Using Google Analytics to gain insight into how users interact with the Site. To understand how Google processes your data, visit: Google Privacy Policy. You can also opt-out here: Google Opt-Out.
• Sharing data with advertising partners who may use cookies or other technologies for targeting. Based on your location, we may ask for consent to use cookies.

To opt-out of targeted advertising:

• Facebook: Facebook Ad Preferences
• Google: Google Ad Settings
• Microsoft: Microsoft Ad Settings

Using Personal Information

We use your Personal Information to provide services, process payments, manage orders, ship products, and keep you updated on new offers.

Lawful Basis

For users in the European Economic Area (EEA), we process your personal data under the following legal bases, in compliance with the General Data Protection Regulation (GDPR):

• Your consent;
• The performance of a contract with you;
• Compliance with legal obligations;
• Protection of vital interests;
• Public interest tasks;
• Legitimate interests, provided these don’t outweigh your rights.

Retention

We will retain your Personal Information only as long as needed to meet the purposes for which it was collected, unless legally required to keep it for longer. For details on data erasure rights, refer to the “Your Rights” section below.

Automated Decision-Making

EEA residents have the right to opt-out of decisions based solely on automated processing, including profiling, if such decisions have legal consequences or significantly affect them. Our partner, Shopify, uses limited automated decision-making to prevent fraud, which does not significantly affect you.

Your Rights

• California Residents (CCPA): You have the right to access, correct, update, or delete the Personal Information we hold about you. Please contact us at [email protected] to exercise these rights.
• European Residents (GDPR): You have similar rights, including the right to data portability. For more information, or to exercise these rights, reach out to us at [email protected].

Cookies

We use cookies to enhance your browsing experience and provide key services. Cookies help the Site remember your preferences and track usage. You can manage cookie settings via your browser or opt out as described in the “Behavioral Advertising” section. To learn more about managing cookies, visit All About Cookies.

Changes to this Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Please review it regularly for updates.

Do Not Track

We do not modify our data collection practices in response to “Do Not Track” signals from browsers.

Complaints

If you have any concerns about our Privacy Policy, please reach out to us at [email protected]. If you are unsatisfied with our response, you have the right to file a complaint with your local data protection authority.